Privacy Policy
Last updated: October 7, 2026
1. Introduction
MOOLZEN LLP ("Company", "we", "us", or "our"), a limited liability partnership registered in India (LLPIN: ADA-3946, RoC Patna) with registered office at Vill Kuretha, Block Mansahi, Kuretha, Katihar, Bihar, India — 854107, is committed to safeguarding your privacy.
This Privacy Policy explains how we collect, store, and process your data when you visit moolzen.com or use our mobile applications.
2. Information We Collect
- Account Data: Name, email address, profile avatar, and sign-in credentials.
- Simulated Trading Data: Paper-trading holdings, virtual orders, watchlist groups, streaks, coins, and competition standings.
- Device Analytics: IP address, device model, operating system, and crash logs for platform stability.
3. How We Use Information
Your information is used solely to provide market simulations, deliver educational modules, authenticate accounts, verify leaderboard entries, and maintain platform security.
4. Third Parties & Data Processors
We do not sell personal data. We only work with industry-standard cloud providers (e.g., Google OAuth for authentication, Firebase for push alerts, and Razorpay for premium subscription processing).
5. Data Retention & User Deletion Rights
In compliance with Apple App Store Guideline 5.1.1(v) and DPDP Act 2023, you have the right to request full account and data deletion at any time via moolzen.com/delete-account or by emailing contact@moolzen.com. All records are permanently erased within 7 to 14 business days.
6. Children's Privacy
Moolzen does not knowingly collect personal data from children under 13. If you believe a child has registered, please contact us immediately for prompt removal.
7. Grievance Officer & Contact
For inquiries, feedback, or grievance escalation under Indian IT Rules:
Grievance Officer — MOOLZEN LLP
Entity: MOOLZEN LLP (LLPIN: ADA-3946, RoC Patna)
Office: Vill Kuretha, Block Mansahi, Kuretha, Katihar, Bihar, India — 854107
Email: contact@moolzen.com